Anthony Is Salesperson for XYZ Co

question 105

Multiple Choice

Anthony is salesperson for XYZ Co. and is confronting an objection. The first thing Anthony needs to do is:

• A) Forestall
• B) Ask for the order
• C) Respond to the objection
• D) Listen carefully
• E) Assess the objection

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Definitions:

Subjective Distress

Personal feelings of pain, discomfort, or upset, often related to psychological states.

Emotional Difficulties

Challenges in managing emotions leading to distress in social, occupational, or other important areas of functioning.

Adolescence

The transitional stage of physical and psychological development that generally occurs during the period from puberty to legal adulthood.

Identity Foreclosure

A concept in psychology referring to the premature commitment to an identity without adequate exploration of other options or self-exploration.