Which of the Following Is Not One of the Four

question 98

Multiple Choice

Which of the following is not one of the four benefits of service enthusiasm that allow the sales organization to gain an advantage over its competitors?

• A) Service enthusiasm helps the salesperson build a strong reputation
• B) Service enthusiasm eliminates customer complaints
• C) Service enthusiasm reduces mistakes thereby improving profitability
• D) Service enthusiasm helps customers feel more comfortable complaining
• E) Service enthusiasm stimulates interest in the selling organization

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Definitions:

Break-even Sales

Break-even sales refer to the amount of revenue required to cover all fixed and variable costs, resulting in zero profit or loss.

Selling Price

The amount of money a buyer pays to acquire a product or service.

Fixed Costs

Expenses that do not change in total regardless of changes in the level of production or sales activities within a certain range.

Margin of Safety

The difference between actual sales and the break-even point, indicating the level of risk in not covering fixed costs.