A Salesperson Should Refrain from Showing Anger Toward a Customer

question 9

True/False

A salesperson should refrain from showing anger toward a customer unless the customer displays anger first.

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Definitions:

Fibroblasts

A type of cell found in connective tissue which produces collagen and other fibers.

Leukocytes

White blood cells that are part of the immune system, protecting the body against both infectious disease and foreign invaders.

Retroviruses

A group of RNA viruses that insert a DNA copy of their genome into the host cell in order to replicate, e.g., HIV.

Invading Organisms

Pathogens, such as bacteria, viruses, and parasites, that enter the body and cause various diseases or infections.