In This Phase of Listening, the Receiver of the Message

question 1

Multiple Choice

In this phase of listening, the receiver of the message sizes up the worth of the message and the credibility of the person delivering the message.

• A) Hearing the words
• B) Attending to
• C) Interpreting
• D) Evaluating
• E) Responding to

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Definitions:

Drop-Shipping

A retail fulfillment method where a store doesn't keep the products it sells in stock. Instead, when a store sells a product, it purchases the item from a third party and has it shipped directly to the customer.

Outbound Distance

The distance traveled by goods from a warehouse or distribution center to the final customer or destination.

Package Carriers

Companies that specialize in the delivery of packages and documents.

Omni-Channel Supply Chain

A coordinated approach to inventory, distribution, and fulfillment across various channels to provide a seamless customer experience.