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Which Is Defined as the Way You Think and Feel

question 34

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Which is defined as the way you think and feel in relation to the events around you?


Definitions:

Assurance

In customer service, it refers to the confidence and trustworthiness demonstrated by a service provider, reassuring customers about the quality of the service or product.

Texas A&M

A public research university in College Station, Texas, known for its strong emphasis on agriculture, engineering, and military science.

L.L. Bean, Inc.

An American retailer recognized for its outdoor recreation merchandise and clothing, known for its customer service and satisfaction guarantee.

Responsiveness

The speed and efficiency with which an organization or individual reacts to changes or customer needs.

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