Which of the Following Statements Regarding Service Efforts and Accomplishments

question 46

Multiple Choice

Which of the following statements regarding service efforts and accomplishments (SEA) is not True?

• A) Measures of service efforts, or input measures, relate to the amount of financial and nonfinancial resources (such as money and materials) used in a program or process.
• B) Effort measures relate service efforts to outputs of service and to outcomes or results of services.
• C) Output measures are quantity measures that reflect either the quantity of a service provided or the quantity of service provided that meets a specified quality requirement.
• D) Outcome measures gauge accomplishments, or the results of services provided.

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Definitions:

Rewards

Benefits, whether tangible or intangible, given to individuals as recognition for their efforts, achievements, or behavior.

Comply With

To act in accordance with a wish, command, law, or request.

Transformational Leadership

A leadership style that transforms and motivates followers by inspiring them with a vision of the future and encouraging them to exceed their own interests for the good of the group or organization.

Transactional Leadership

Transactional leadership is a management style that focuses on the execution of tasks and the adherence to organizational rules and procedures, often involving clear rewards and punishments.