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Diana is responsible for monitoring Nike's internal and external operating environments from a PR standpoint. However, a public relations crises emerged when news broke that their supply chain included child labor and sweatshops. This crisis could have been avoided by applying __________.
Criticism
The act of expressing disapproval or pointing out the faults in someone or something, usually with the intent of improvement.
Contrast Effects
A phenomenon observed when the comparison between two distinct stimuli affects the perception and judgment of these stimuli.
Halo Effects
A cognitive bias where an overall impression of a person, brand, or product influences feelings and thoughts about its properties or related items.
Selective Perception
The process by which individuals interpret or focus on specific stimuli while ignoring others, based on preconceptions or experiences.
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