Listening, or Paying Attention to and Processing What Others Are

question 29

Multiple Choice

Listening, or paying attention to and processing what others are communicating, is at the heart of ______________.

• A) Two-way communication
• B) Authenticity
• C) Organization
• D) Influence

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Definitions:

Selective Exposure

The process of allowing only a portion of the information revealed to be organized, interpreted, and permitted into awareness.

Benefits Important To The Prospect

Features or aspects of a product or service that are particularly valued or needed by a potential client or customer.

Unique Product Features

Specific characteristics of a product that set it apart from competitors' offerings in the market.

Benefits

Advantages or positive outcomes that result from a product, service, or action.