Use This Information to Answer the Following Questions

question 22

Essay

Use this information to answer the following questions.
Cars arrive at Speedy Lube at an average rate of 4 per hour.Arrivals can be assumed to follow the Poisson distribution.The sole mechanic who works at Speedy Lube spends an average of 12 minutes changing each car's oil and filter.The standard deviation of service time is 2 minutes and service time distribution is arbitrary.
-Refer to the information above.Calculate the operating characteristics of the queuing system at Speedy Lube.What is the probability that an arriving customer will have to wait for service?

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Definitions:

Unconditioned Stimulus

Within the framework of classical conditioning, a stimulus inherently and spontaneously elicits a reaction without the necessity of prior learning.

Negative Punishment

A form of behavioral control that involves the removal of a desirable stimulus following a behavior to decrease the likelihood of that behavior occurring again.

Omission Training

A learning process in which the removal or avoidance of an expected stimulus occurs following a behavior, decreasing the likelihood of that behavior occurring again.

Escape Learning

A form of learning in which an organism acquires a response to terminate an aversive stimulus.