Sometimes Managers Must Realize That Individual Differences Cause Employees to Act

question 17

Multiple Choice

Sometimes managers must realize that individual differences cause employees to act in very different ways, which suggests that workers cannot all be treated similarly. Which of the following is the BEST individual strategy for dealing with this issue?

• A) Understanding
• B) Communication
• C) Empathy
• D) Tolerance
• E) Training

---

Definitions:

Cultural Context

The environment and factors that influence the values, behaviors, and perceptions of a group of people or society.

Work Outcomes

The results or outputs derived from the efforts and activities of employees in a workplace.

Relational Attributions

Explanations or reasoning given for the behaviors and outcomes observed within interpersonal relationships.

Leader

An individual who guides or directs a group, organization, or team towards achieving a common goal through influence and strategy.