The First Goal of a Consultant Hired to Solve a Problem

question 95

Multiple Choice

The first goal of a consultant hired to solve a problem in an organization should be to

• A) recognize that the organization has always been this way and little can be done to change it.
• B) learn as much as possible about the organization and the people within it.
• C) generate an action plan, with specific targets and completion dates.
• D) focus exclusively on changing the reward system, since everything else depends on it.
• E) make sure employees know the consultant has come to solve the company's problems.

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Definitions:

Company's Efficiency

A measure of how effectively a company uses its resources to produce outputs, often assessed through ratios such as revenue per employee or output per hour.

Activity-Based Costing

A costing method that assigns costs to products or services based on the activities and resources that go into producing them.

Accumulating

The process of gathering or collecting items over a period of time.

Allocating

The process of distributing resources or expenses among departments, projects, or activities based on set criteria or methods.