Matching ​Match Each of the Following Scenarios with the Type of of Conflict

question 119

Multiple Choice

Matching
​Match each of the following scenarios with the type of conflict it most clearly illustrates.
-​values conflict

• A)​While working for an organic deli, Jose discovers that most of the ingredients are not in fact organic.He's outraged and accuses Clara, the owner, of gross corruption.She calmly replies that if the customers can't tell the difference, then there's no reason why the deli can't use cheaper ingredients and save money.
• B)​When Sara unexpectedly quits without a word of explanation, her coworkers ask Daniel, her manager, why she left.Corporate policy prohibits him from giving the reason, and he says as much.This causes her coworkers to suspect that she was pushed out for shady reasons, and tensions in the office rise.The truth is, Sara moved away to care for her ailing mother.
• C)​Tommy, a marketer for a test prep company, always tries to enroll as many students as possible in each class, because his yearly bonus is based on sales.This angers Iris, a teacher, whose yearly bonus depends on her average student ratings, because she gets better ratings with smaller classes.

---

Definitions:

Knowledge-Based Processes

Operations or activities that heavily rely on specialized knowledge or expertise to achieve specific outcomes.

Contextual Factors

The various external elements that can influence the performance and operations of an organization, including cultural, social, political, and economic conditions.

Culturally Diverse Groups

Groups made up of members from a variety of cultural backgrounds, emphasizing the importance of inclusivity and understanding in communication and collaboration.

Groupthink

A deterioration of mental efficiency, reality testing, and moral judgment resulting from pressures within the group.