While It Is Important for a Database to Record Every

question 95

True/False

While it is important for a database to record every transaction with a customer, recording of interactions that do not relate to a purchase are not necessary.

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Definitions:

Internal Failure Costs

Costs incurred to correct products or services before they are delivered to the customer as part of quality control processes.

Prevention Cost

The cost incurred to prevent defects in products or services, including costs related to quality planning and assurance.

Quality Cost Report

A financial report that quantifies the total cost of quality-related activities, including prevention, appraisal, and failure costs.

Quality Improvement

The process of making changes to operations to increase the efficiency and effectiveness of products, services, and processes.