Pattie's Pancakes Recently Held a Series of Focus Groups to Gather

question 102

Multiple Choice

Pattie's Pancakes recently held a series of focus groups to gather information on employee perceptions of women and minorities in the workplace. In particular, Pattie's was interested in learning about the myths, values, and beliefs that currently exist in their organization. This is an example of:

• A) sensitivity training.
• B) building a corporate culture that values diversity.
• C) changing the current organizational design.
• D) changing the current organizational structure.
• E) none of these.

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Definitions:

Sunk Cost

Costs that have already been incurred and cannot be recovered or changed.

Alternative

An option or choice among several available in a given situation, often considered when making decisions.

Relevant Range

The span of activity or volume over which the specific assumptions of cost behavior hold true, often considered in budgeting and decision-making.

Mixed Costs

Expenses that contain both fixed and variable components, changing in total with the level of activity but not directly proportional.