On Some Websites, Users Can Give Each Other Customer Support

question 47

Multiple Choice

On some websites, users can give each other customer support or even participate in the creation of solutions, designs and products. This phenomenon is called

• A) the web 2.0 solver effect.
• B) group processing.
• C) crowdsourcing.
• D) parallel processing.
• E) real-time marketing

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Definitions:

Highest Value

The maximum value attained or attainable under specific conditions.

Compounded Semi-annually

Interest on an investment is calculated and added to the principal amount two times a year, leading to exponential growth.

Compounded Annually

The process where the interest earned on an investment is added to the principal sum at the end of each year, so that the interest in the next year is calculated on the principal plus previously accumulated interest.

Lump Sum

A large single payment made at a particular time, as opposed to multiple payments made over time.