A Manager Notices a High Amount of Workplace Incivility in the Office

question 64

Multiple Choice

A manager notices a high amount of workplace incivility in the office. What strategy should the manager employ to BEST combat this?

• A) push up work deadlines
• B) reprimand rude employees
• C) encourage face-to-face conversations
• D) beautify the office

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Definitions:

Assumptions

Accepted beliefs or statements taken for granted without proof.

Observations

The act of noticing and recording something, often used as a method in scientific research to gather data.

Theory

A system of ideas intended to explain something, based on general principles independent of the thing to be explained.

Operational Definition

A statement of the procedures or ways in which a research concept, variable, or phenomenon is measured or experienced.