Bierderlack Has a Policy That States That More Than Three

question 52

Multiple Choice

Bierderlack has a policy that states that more than three absences in a six-month period shall result in a suspension. Colleen, the manager, has just decided to suspend one of her shift employees for violating this policy. This is an example of:

• A) a programmed decision.
• B) a nonprogrammed decision.
• C) an insignificant decision.
• D) poor management.
• E) personal grudge.

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Definitions:

McClelland's Model

A theory of motivation that emphasizes three primary needs influencing human motivation: the need for achievement, the need for affiliation, and the need for power.

Hygiene Factors

Elements of a job that do not increase job satisfaction but, when absent, can lead to dissatisfaction, according to Herzberg's two-factor theory.

Herzberg's Model

A theory of motivation proposing that certain factors cause job satisfaction, while a separate set of factors cause dissatisfaction.

Extrinsic Factors

External elements or influences that affect an individual's performance, motivation, or satisfaction, such as rewards or environmental conditions.