What Should the Consultative Salesperson Do When the Prospect Says,"Are

question 48

Multiple Choice

What should the consultative salesperson do when the prospect says,"Are you telling me that your packaging will protect my fragile products better than your competitor's can?"

• A)Conduct an unplanned needs assessment.
• B)Handle the question as an objection.
• C)Immediately leave the prospect's office.
• D)Ask for referrals.
• E)Modify his or her sales proposal.

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Definitions:

Emotional Intelligence

The ability to recognize, understand, manage, and reason with emotions in oneself and others, enhancing interpersonal communication and decision-making.

Work-Related Stressor

Any aspect or condition of the workplace that can cause stress, including workload, the work environment, and interpersonal relationships.

Relationships

Connections or associations between two or more people, which can be based on kinship, love, work, friendship, or other social commitments.

Self-Esteem

refers to one's overall subjective evaluation of their own worth or value.