To Avoid a Confrontation with a Customer and to Avoid

question 88

True/False

To avoid a confrontation with a customer and to avoid telling the customer he or she is wrong, a salesperson can use the head-on approach to handling objections.

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Definitions:

Acceptance

A statement or act given in response to and in accordance with an offer.

Offer

A tentative promise subject to a condition.

Breach of Contract

The non-performance of any clause in a contract, whether written or verbal, in the absence of a legitimate legal excuse.

Acceptance

The act of agreeing to the terms of an offer, thereby forming a contract.