An Apology Strategy Is an Impression Management Technique That Is

question 87

True/False

An apology strategy is an impression management technique that is often used by companies in reacting to negative events.

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Definitions:

Quadrupled

Increased by four times in quantity or value.

Virtually

In essence or effect, though not in actual fact; almost or nearly.

Prenatal Factors

Environmental and genetic influences that affect the development of the fetus during pregnancy.

Temperament

The aspects of an individual's personality, such as introversion or extroversion, that are believed to be innate rather than learned.