The Closing of an Adjustment Message Should

question 92

Multiple Choice

The closing of an adjustment message should

• A) guarantee that the problem will not recur if the customer continues doing business with you.
• B) express confidence in future business relations.
• C) assign blame to the responsible department and assure the reader that the department has been improved.
• D) remind readers of their responsibility in the product failure.

---

Definitions:

Opposite Sex

A term typically used to describe individuals of the gender different from one's own, often in biological or social contexts.

Serial Monogamy

A pattern of engaging in successive monogamous romantic relationships, where an individual has only one partner at a time but multiple partners over their lifetime.

Exclusive Sexual Relationship

A romantic relationship where partners agree to engage in sexual activities only with each other, not allowing sexual activities outside the relationship.

Serial Polygamy

The practice of engaging in multiple marriages one after the other, where an individual legally marries, divorces, and then marries another partner.