Which of the Following Represents the Most Appropriate Apology in an Adjustment

question 67

Multiple Choice

Which of the following represents the most appropriate apology in an adjustment message?

• A)We understand your reliance on a high-performance router and apologize for the incomplete installation of your DataServe router.
• B)We are sorry for any inconvenience this may have caused.
• C)We regret the error that caused the system failure you claim on your DataServe router.
• D)It is unfortunate that your DataServe router has failed, and we promise that this failure will never occur again.

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Definitions:

Conjunctivitis

An inflammation or infection of the outer membrane of the eyeball and the inner eyelid, also known as pink eye.

Chalazion

A benign, painless bump or nodule inside the upper or lower eyelid caused by inflammation of a meibomian gland.

Pinkeye

A common term for conjunctivitis, an inflammation or infection of the outer membrane of the eyeball and the inner eyelid.

Exotropia

A type of strabismus characterized by one or both eyes deviating outward, away from the nose.