Show Confidence in the Closing of an Adjustment Message by Writing

question 67

Multiple Choice

Show confidence in the closing of an adjustment message by writing with a positive, confident tone; mentioning the product in a favorable light; and

• A) suggesting a new product or service.
• B) expressing your appreciation for the customer's business or anticipating future business.
• C) referring to the desire to be of service and to satisfy customers.
• D) All answer choices are correct.

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Definitions:

Golf Courses

Facilities equipped with a series of holes, landscapes, and obstacles designed for the game of golf, where individuals can play rounds of golf.

Movie Theaters

Places where films are shown publicly for entertainment, typically featuring large screens and a ticket-based entry.

Normal Goods

Goods for which demand increases as the income of consumers increases, and falls when income decreases.

Income Elasticity of Demand

An indicator showing the responsiveness of the amount of a product that customers want to buy to variations in their income levels.