Examlex
When irate customers sound threatening and overstate their claims, as a business representative, you should respond by indicating that the customer and his or her claim are irrational.
Physically Restrained
The use of physical methods or devices to limit an individual's movement, often to prevent harm to themselves or others.
Delirium
An acute, often sudden confusion that can include alterations in consciousness, cognition, and perception, typically resulting from physical or mental illness.
Somatic Symptoms
Physical symptoms that are caused or exacerbated by mental factors such as stress and anxiety, without a clear physiological basis.
Emotional Status
The current state of a person's emotional well-being, which can affect behavior, thought processes, and overall mental health.
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