When You Must Deliver Bad News to One Person or a Small

question 8

Multiple Choice

When you must deliver bad news to one person or a small group, you should usually

• A) send an anonymous letter.
• B) address the issue in a department meeting.
• C) deliver the message in person.
• D) wait at least one week so that you can formulate your thoughts.

---

Definitions:

Subgoals

Intermediate goals or problems to solve that put one in a better position for reaching a final goal or solution.

Evaluating

The process of assessing or judging the value, nature, character, or quality of something through careful consideration and analysis.

Trial-and-Error

A problem-solving method involving repeated, varied attempts to find a solution, learning from the failures along the way.

Algorithms

Step-by-step procedures or formulas for solving problems or completing tasks, often used in mathematics and computer science.