What Is the Best Advice for Presenting the Bad-News Portion

question 71

Multiple Choice

What is the best advice for presenting the bad-news portion of your negative message to employees?

• A)Strive to sugarcoat the message to ease the employees' pain.
• B)Place the bad news in the first sentence of a paragraph.
• C)Position the bad news so that it does not stand out.
• D)Use subjective language.

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Definitions:

Federal Civil Servants

Employees who work for the federal government, performing duties that range from administrative to specialized roles.

Public Service Staff Relations Act

Legislation governing labor relations within the public service, including the rights and responsibilities of public servants and their employers.

Bargaining Rights

The legally granted ability for workers and their representatives to negotiate with employers over wages, benefits, and working conditions.

Co-Operation

The process of working together towards a common goal, often involving mutual assistance and collaboration.