When You Must Refuse a Request, You May Sometimes Offer

question 83

True/False

When you must refuse a request, you may sometimes offer an alternative, substitute, or compromise.

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Definitions:

Coworkers

Individuals who work together in the same organization or workplace.

Resolve a Conflict

The process of finding a peaceful solution to a disagreement between parties.

Open-Ended Questions

Questions structured in a way that requires a more detailed and explanatory response rather than a simple yes or no.

Active Interest

A keen and enthusiastic attention or involvement in a particular activity or subject.