What Is the First Thing You Should Do Before Making

question 52

Multiple Choice

What is the first thing you should do before making a business telephone call?

• A)Prepare an appropriate opening.
• B)Ask yourself if the phone call is necessary.
• C)Decide what you're going to say after the receiver answers.
• D)Write down the ideas you want to discuss so that you don't forget them.

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Definitions:

Ex Post Facto Design

A scientific study in which the values of the independent variable are not manipulated, but selected by the experimenter after the groups have naturally divided themselves.

Descriptive Research

A method of research that aims to observe and describe characteristics of a subject without influencing it.

Placebo

A substance or treatment with no therapeutic effect, used as a control in testing the efficacy of another substance or treatment.

Clinical Researcher

A professional involved in conducting scientific studies to evaluate and improve healthcare interventions, diagnostics, and treatments.