The Loan Review Department at a Major Regional Bank Has

question 96

Multiple Choice

The loan review department at a major regional bank has an exceptionally high turnover of both administrative assistants and analysts. Several analysts have quit within six months of taking the job. In this scenario, a(n) _____ analysis would most accurately reveal if there is a need for training in this department that would reduce the level of turnover.

• A) job/task
• B) organizational
• C) individual
• D) productivity