Examlex
It is at the initial contact that the salesperson should try to close the sale first. This is known as a trial close.
Online Persona
The identity or character an individual presents on the internet or through digital platforms, which may differ from their real-life persona.
Experiential Training
A learning method focused on engaging participants in direct experience and focused reflection to increase knowledge, skills, and values.
Cross-Training
Team training in which team members understand and practice each other's skills so that they are prepared to step in and take another member's place.
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