In Handling Objections During the Sales Call, Nevaeh (The Salesperson)

question 194

Multiple Choice

In handling objections during the sales call, Nevaeh (the salesperson) tries to avoid confrontation and never wants to tell the customer he or she is wrong. Instead, Nevaeh will sympathize with the customer and then provide the correct information. This approach is called the ________ method.

• A) compensation
• B) "feel, felt, found"
• C) head-on
• D) indirect

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Definitions:

Transmission Medium

Physical or virtual media through which data is transmitted from one place to another.

Cellular Data

pertains to the use of data services over cellular networks on mobile devices, allowing Internet access and data communication.

Network Topology

The arrangement or organization of a network, including its nodes and connecting lines, defining how different network devices are interconnected.

Network Design

The planning phase for the layout of a new network, including choosing appropriate hardware and software to meet the organization's needs.