Examlex
As a general statement, broad traits tend to be better predictors of individual behaviors than are specific traits.
70/30 Principle
A guideline suggesting that effective communication should involve roughly 70% listening and 30% talking.
Active Listeners
Individuals who make a conscious effort to hear not only the words that another person is saying but, more importantly, to understand the complete message being communicated.
Emotions
Complex psychological states that involve subjective experiences, physiological responses, and behavioral or expressive patterns.
Fatiguing
The state of experiencing tiredness or exhaustion as a result of prolonged stress or effort.
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