Which Type of Quality Is Based on Consumer Perceptions

question 58

Multiple Choice

Which type of quality is based on consumer perceptions?

• A) subjective quality
• B) perceived quality
• C) underlying quality
• D) latent quality
• E) secondary quality

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Definitions:

CCPC

Canadian-Controlled Private Corporation; a designation in Canada for privately owned companies that meet certain criteria for tax purposes.

Net Operating Profit After Taxes (NOPAT)

A measure of an organization's operational efficiency, representing its earnings before interest and taxes minus taxes.

EBIT

Earnings Before Interest and Taxes (EBIT) measures a company's operational profitability by excluding interest and taxes from its net income.

Income Statement

A financial statement that shows a company's revenues and expenses over a specific period, resulting in net profit or loss.