According to the Expectancy/disconfirmation Theory, When Performance Perceptions Are More

question 29

Multiple Choice

According to the expectancy/disconfirmation theory, when performance perceptions are more positive than what was expected, _____ occurs.

• A) positive disconfirmation
• B) negative disconfirmation
• C) disconfirmation
• D) confirmation
• E) positive expectation

Understanding how personal behaviors and practices can foster a trusting work environment.

Understand the concept of sample size and how it's determined within a statistical study.

Comprehend the definition of a population in statistical research and how it differs from a sample.

Identify what constitutes a sampling frame in the context of a survey or study.