When Performance Perceptions Are More Positive Than What Was Expected

question 30

True/False

When performance perceptions are more positive than what was expected, positive disconfirmation occurs.

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Definitions:

Employment Manual

A handbook provided by an employer to outline the organization's policies, procedures, and practices.

Vacation Time

Paid or unpaid time off work granted by employers to employees for leisure and rest.

Observed Holidays

Public or private holidays recognized and celebrated by a society, often with official status.

Performance Evaluations

Assessments of an employee's work performance, typically conducted on a regular basis to determine areas of improvement and to facilitate growth and development.