A Consumer Who Yells, Insults, and Makes a Public Scene

question 89

Multiple Choice

A consumer who yells, insults, and makes a public scene in an effort to harm a business after receiving poor service is engaging in _____.

• A) retaliatory revenge
• B) rancorous revenge
• C) negative public publicity
• D) viscous revenge
• E) negative word-of-mouth

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Definitions:

Monosomic

A genetic condition in which an organism is missing one chromosome from a pair, leading to potential developmental abnormalities.

Genomic Imprinting

A genetic phenomenon by which certain genes are expressed in a parent-of-origin-specific manner.

Progeny

The offspring or descendants of an organism.

Genotype

The genetic constitution of an organism, determining its specific traits and potential offspring characteristics.