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Kirksand Airlines is well known for providing excellent customer service to its flyers. The staff members enquire and listen carefully to each flyer's wants and needs. If a flyer has any specific requests, the staff members ensure that they are immediately attended to. In this scenario, Kirksand Airlines has based its customer relationship management on the trend of _____.
Graduated
Pertains to having completed a course of study, typically in the context of completing a degree or educational level.
Ceremony
A formal event or occasion, typically one celebrating a particular achievement or anniversary.
Disappointment
The feeling of dissatisfaction that arises from a gap between expectations and the actual performance or outcome of a product or service.
Performance
The action or process of carrying out or accomplishing an action, task, or function.
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