The Categories of Routine Replies and Positive Messages Include All

question 70

Multiple Choice

The categories of routine replies and positive messages include all of the following except

• A) answering requests for information and action.
• B) refusing requests.
• C) sending goodwill messages.
• D) granting claims and adjustments.

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Definitions:

Portfolio Expected Return

The weighted average of the expected returns on the assets contained within an investment portfolio.

Stocks

Shares of ownership in a corporation, representing a claim on the company's assets and earnings.

Investment

The allocation of resources, typically money, into an asset or venture with the expectation of generating income or profit.

Equal Investment

An investment strategy where equal amounts of capital are allocated to each asset or security in a portfolio.