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In most cases, when making routine requests you should assume that the audience will not comply.
Q8: Briefly describe at least three strategies for
Q13: Instant messaging is a faster communication tool
Q30: In business-related email messages, it is a
Q31: The opening of a request for a
Q47: Typeface or _ refers to the physical
Q53: Skilled business writers avoid complex sentences altogether.
Q60: When closing a direct request, you should
Q67: One of your sales representatives has begun
Q73: A primary goal of negative messages is
Q85: There is no reason to state how