One Way to Be Tactful When Giving Your Reasons for Bad

question 39

Multiple Choice

One way to be tactful when giving your reasons for bad news is to

• A) explain why the decision is good for you and your company.
• B) apologize for having to be the bearer of bad news.
• C) explain that the decision is based on company policy.
• D) highlight, if possible, how your negative decision benefits the recipient.

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Definitions:

Variable Costs

Variable Costs are expenses that change in proportion to the activity of a business.

Fixed Costs

Costs that do not change with the volume of production or sales, such as rent, salaries, and insurance premiums.

Business Plan

A formal document detailing the goals, strategy, market, and financial projections for a business's operations.

Operating Income

The profit realized from a business's core operations, excluding deductions of interest and taxes.