Mr Sang Works for an Electronics Manufacturer with Headquarters in Taiwan

question 14

True/False

Mr. Sang works for an electronics manufacturer with headquarters in Taiwan. After working for the company for five years in Taiwan, he has been sent to work in the U.S. subsidiary operation in San Francisco, where he reports to the American general manager for the subsidiary, Tom Johnson. To be effective, the process for appraising Mr. Sang's performance should not include the input of Mr. Johnson, due to possible cross-cultural misunderstanding, but should rely on the evaluations made by Taiwanese managers back at company headquarters.

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Definitions:

Donald Kirkpatrick

The creator of a widely used model for evaluating the effectiveness of training programmes, consisting of four levels: reaction, learning, behaviour, and results.

Organizational Norms

Established standards of behavior or beliefs that guide the actions of members within an organization.

Donald Kirkpatrick

An influential figure in the field of training and development, best known for creating the Kirkpatrick Model for evaluating the effectiveness of training programs.

Training Content

The instructional information and materials included in a training program, covering specific knowledge, skills, and attitudes.