Due to the Urgency of the Situation, You Need to Open

question 12

Multiple Choice

Due to the urgency of the situation, you need to open a computer and adjust some internal components but do not have the proper ESD safety equipment. What can you do to help minimize the risk of damaging the computer?

• A)After opening, keep one part of your body on the external case while working.
• B)Before opening, rub your feet on the carpet.
• C)After opening, briefly grip the unpainted metal frame of the PC.
• D)There's nothing you can do to minimize the risk.

Identify strategies to maximize sales through effective customer service and account penetration.

Understand the implications of personal connections and business friendships on sales and customer relationships.

Recognize the levels of customer relationships in business and the importance of trust and wisdom in these relationships.

Comprehend the role of customer service and its components in sustaining satisfying customer relationships.

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Definitions:

Managerial Positions

Roles within an organization that involve overseeing teams, planning and implementing strategy, and ensuring that operational goals are met.

Stimulating

The process or action of encouraging or arousing interest, excitement, or activity in someone or something.

Hindrance Stressors

Factors that obstruct personal progress and contribute to stress, impeding goal achievement.

Goal Attainment

The process of achieving specific objectives or targets, often used as a measure of success or progress.