Which Statement Best Describes the Relationship Between Knowledge and Trust

question 100

Multiple Choice

Which statement best describes the relationship between knowledge and trust in a sales context?

• A) The more the salesperson knows, the easier it will be to build trust and gain the confidence of buyers.
• B) The more the buyer knows, the easier it will be to build trust and have confidence in sellers.
• C) Research has shown that there is no relationship between knowledge and trust in a sales context.
• D) Salespeople trying to sell to customers who have high levels of product knowledge often find that conversations end in arguments over technical details of the products.

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Definitions:

Skinner's Radical

Refers to B.F. Skinner's radical behaviorism, emphasizing the external behaviors of people and their responses to the environment over internal processes.

Preadolescence Stage

A developmental phase preceding adolescence, generally occurring between ages 10 and 12, characterized by physical, emotional, and social changes.

Feeding Experiences

The interactions and practices involved in providing nutrition to infants and young children, which can affect their physical and emotional development.

Witching Hour

A term often used to describe a specific time at night believed to be associated with supernatural events or when infants and young children are particularly fussy.