With Respect to Developments in Communications Technology, How Have Cell

question 97

Multiple Choice

With respect to developments in communications technology, how have cell phones had both positive and negative effects on personal selling?

• A) Intense competition between cell phone service providers has reduced long distance charges but increased equipment surcharges.
• B) Cell phones provide for more human interaction than facsimile machines, which is less productive.
• C) Buyers, sellers, and managers have immediate access to each other.
• D) Using cell phones cuts down on the amount of paper used in the selling process, which can create problems when attempting to trace mistakes in order processing.

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Definitions:

Minimum Wage

The lowest legal remuneration that employers can pay their workers, set by government legislation.

Formalization

The third and last stage in the life of a task group, when the group makes its decision and seeks consensus.

Informational Dimensions

Various aspects and characteristics that contribute to the content or message of information being conveyed.

Voiced Disagreements

Expressions of opposition or difference of opinion that are spoken out loud.