Suppose You Are a Salesperson Engaged in Face-To-Face Communication with a Prospective

question 59

Multiple Choice

Suppose you are a salesperson engaged in face-to-face communication with a prospective buyer. You notice that the buyer backs away from you each time you step closer. According to the textbook, what is most likely happening?

• A) The buyer is not interested in what you are saying.
• B) You are invading the buyer's personal zone.
• C) You are invading the buyer's public zone.
• D) The buyer does not like you.

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Definitions:

Successful Teamwork

The effective collaboration and cooperation among team members, leading to the achievement of shared goals and objectives.

Mutual Respect

A reciprocal understanding and consideration of each other's values, beliefs, and feelings in a relationship or interaction.

Nonverbal Communication

Communication that occurs without the use of written or oral language, whether deliberate or accidental.

Important Message

A communication that conveys critical information, requiring immediate attention or action.