According to the Textbook, Which of the Following Techniques Is

question 41

Multiple Choice

According to the textbook, which of the following techniques is likely to be the most effective for a salesperson attempting to better control the selling conversation with a buyer?

• A) planning in exact detail what the salesperson wants to say before the selling conversation begins
• B) using active listening skills to really hear what the customer is saying
• C) asking well-thought-out questions to guide the selling conversation in the desired direction
• D) becoming more aware of typical nonverbal communication cues that buyers provide

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Definitions:

Automobile Dealership

A business that sells new or used cars at the retail level, typically based on a dealership contract with an automaker or sales subsidiary.

Land Improvements

Enhancements to a plot of land such as landscaping, fencing, and utilities, which increase the property's value.

Graded Land

Land that has been leveled or sloped to prepare it for construction, landscaping, or other specific purposes.

Title Fees

Fees associated with the transfer of ownership of property, such as legal costs or registration fees.