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Reactive questions are always open-end.
Frontline Managers
Managers who directly supervise and support employees working on the core business activities of an organization.
Operating Employees
Workers who are directly involved in the day-to-day operations of an organization, typically responsible for executing tasks and processes.
External Environment
All outside factors and influences that impact an organization's decision-making process and overall success, including economic, legal, and technological changes.
Overpromotion Syndrome
The situation that occurs when an employee is promoted beyond their level of competence, often leading to stress and performance issues.
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