With Respect to the Dimensions Used When Evaluating Written Sales

question 65

Multiple Choice

With respect to the dimensions used when evaluating written sales proposals, which of the following refers to the aspects of the proposal that enhance and support the communication of the seller's message and invite readership by its overall appearance, content, and organization?

• A) assurance
• B) tangibles
• C) empathy
• D) responsiveness

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Definitions:

Communicating Concisely

The practice of expressing thoughts, ideas, or information in a clear, brief, and effective manner without using unnecessary words or details.

Suffixes

Affixes added to the end of words to modify their meaning or create new words.

Subjunctive Mood

A verb form used to express hypothetical situations, wishes, or suggestions.

Euphemism

A mild or indirect word or expression used to substitute one considered to be too harsh or blunt.