According to the Textbook, Which Benefit of Service Enthusiasm Is

question 11

Multiple Choice

According to the textbook, which benefit of service enthusiasm is facilitated by all those within the organization who have contact with customers?

• A) the reputation of the sales person
• B) providing good customer service on the first sale
• C) putting the convenience of the customer first
• D) an organizational culture focused on providing good service

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Definitions:

Diameter

A straight line passing from side to side through the center of a body or figure, especially a circle or sphere.

12-Point Socket

A tool attachment featuring a twelve-pointed, star-shaped opening designed to fit and turn fasteners with various head shapes.

Six-Point Socket

A socket with six contact points designed to fit a hexagonal nut or bolt head, offering a snug fit and reducing the risk of slipping.

Tire Information Decal

A sticker or label found on a vehicle providing essential data about the recommended tire size, pressure, and load rating.