How Is Culture Represented at the Unit Level, with an Underlying

question 26

Multiple Choice

How is culture represented at the unit level, with an underlying belief in patient-centered care?

• A) Open visiting hours in the critical care unit (CCU)
• B) Strict visiting hours in the CCU
• C) Tape-recorded report
• D) Verbal handoff conducted at the nurses' station

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Definitions:

Proactive Influence Tactics

Strategic behaviors employed to shape or alter the future environment or circumstances in a manner that is advantageous.

Direct Influence Tactic

A strategy used to persuade or influence others through direct communication or actions.

Leader Power

The ability of a leader to influence others and command respect and authority.

Rewards

Benefits, both tangible and intangible, given to employees as recognition for their work and to motivate continued performance.